Terms & Conditions

Terms & ConditionsPrivacy PolicyAcceptable Use Policy

About these Terms and Conditions

  • Background. These User Terms and Conditions (theTerms) govern the contractual relationship between Iron Box Films Limited t/a CenterFrame, a company registered in England and Wales (company registration number is 07278892) whose registered office is at 8 City Road, London EC1Y 2AA (we or us) and the individual subscriber who makes use of the services we provide for film professionals. The services can be accessed through the CenterFrame website at https://www.centerframe.club (the Website). The related online documentation is referred to as the Documentation.
  • Important definitions. The Website, the Documentation and any other services that CenterFrame makes available for you to use are collectively referred to as the Service. The term “the Service” also refers to any of those constituent elements.
  • PLEASE READ THESE TERMS CAREFULLY. BY CLICKING ON THE "ACCEPT" BUTTON BELOW YOU AGREE TO THESE TERMS WHICH WILL BIND YOU. IF YOU DO NOT AGREE TO THESE TERMS, CLICK ON THE "REJECT" BUTTON BELOW.

Eligibility to use the Service

  • Age restrictions. The Service is only intended for use by private individuals aged 18 or over.
  • Application process. Before you can use the Service, you first need to register with CenterFrame and apply to become a member of the Service. During the course of registration, you will be asked to provide proof of identity and proof of age, together with a username and email address, and certain personal details for your profile including:
    • a brief description of your involvement in the film business; and
    • other basic information such as your home address.
  • Accuracy of information. When setting up your account, you must provide information that is complete, accurate and up-to-date. You must also keep the information in your account regularly updated. We may take reasonable steps to verify the information that you provide.

Subscription fees

  • Monthly subscription fees. CenterFrame offers Users several categories of membership, which are described on our Membership Plans page at (https://centerframe.com/membership-plans), which also sets out the monthly subscription fees payable in respect of each category and the methods of payment. You will become entitled to use the Service provided you pay the applicable monthly subscription fees.
  • Automatic monthly renewal. Your subscription to the Service will continue indefinitely, unless and until the subscription is cancelled either by you or by us in accordance with these Terms. You agree that your membership will be subject to automatic monthly renewal on the basis set out in this Section 3 (Subscription fees), and that the monthly subscription fees will be automatically charged and taken without further reference back to you, until the subscription is cancelled.
  • Changes to monthly subscription fee. We may revise the monthly subscription fee by giving you at least 30 days’ advance notice via the Website. If you continue to use the Service after any such increase takes effect, you will be deemed to have agreed to the increase.
  • No refunds. Except where clearly stated in these Terms, monthly subscription fees will not be refunded once they have been paid. In particular, if you choose to terminate part-way through a month, there will be no refund of subscription fees for the unexpired portion of the relevant month.

Cancellation of subscription

  • Cancellation by you within the first 14 days. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015, you have a right to cancel your subscription within 14 days of commencing use of the Service. You can exercise this right by sending a notice of cancellation to us at [email protected] no later than 14 days after we take your first instalment of monthly subscription fees, in which event we will refund your first month’s subscription fees.
  • Cancellation by you at any time after the first 14 days. You may cancel your subscription on 7 days’ notice at any time by sending a notice of cancellation to us at [email protected]. If that 7-day period expires before your next instalment of monthly subscription fees is due, no further charge will be made to you. If that 7-day period expires after your next instalment of monthly subscription fees is due, the relevant subscription fees will be taken and no refund will be made.
  • Cancellation by us without cause. We may cancel your subscription by contacting you, without giving reasons, on 30 days’ notice at any time. If that 30-day period expires after your next instalment of monthly subscription fees is due, we will not take the relevant subscription fees.
  • Cancellation by us with cause. We may also cancel your subscription, with immediate effect, by contacting you if you have failed to comply with your obligations under these Terms in a serious way. If what you have done can be put right, we will give you a reasonable opportunity to do so. Any contravention of our Acceptable Use Policy will be treated as a failure to comply that cannot be put right.
  • Consequences of cancellation. If your subscription is cancelled (whether by you or by us):
    • you must stop all activities authorised by these Terms, including your use of the Website and any elements of the Service;
    • you must delete or remove the Documentation from all devices in your possession, and confirm to us that you have done this;
    • any personal data included in your profile, will be deleted in accordance with our normal procedures for personal data retention and deletion.

Rights and restrictions on your use of the Service

  • Things that you are allowed to do using the Service. In return for your agreeing to comply with these Terms (including the restrictions set out in paragraphs 5.2 and 5.3 below), you may:
    • use the Website and the Documentation to support your permitted use of the Service; and
    • receive and use any free supplementary software code or update of the Website incorporating "patches" and corrections of errors as we may provide to you.
  • Things that you are not allowed to do using the Service – licence restrictions. You agree:
    • that you will not share your CenterFrame passwords or other login details with any other person;
    • that you will not rent, lease, sub-license, loan, provide, or otherwise make available, the Website or other elements of the Service in any form, in whole or in part, to any person without prior written consent from us;
    • that you will not copy the Website or other elements of the Service;
    • that you will not translate, merge, adapt, vary, alter or modify, the whole or any part of the Website or the Documentation nor permit them, or any part of them, to be combined with, or become incorporated in, any other programs, except as necessary to use the Service as permitted in these Terms;
    • that you will not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Website or the Documentation nor attempt to do any such things, except to the extent that such actions cannot be prohibited as a matter of law; and
    • that you will comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the Website or other elements of the Service.
  • Things that you are not allowed to do using the Service - acceptable use restrictions. You agree to comply in all respects with the CenterFrame Acceptable Use Policy which can be found at (centerframe.club/legal) and you further agree:
    • that you will not use the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Service or any operating system;
    • that you will not infringe our intellectual property rights or those of any third party in relation to your use of the Service, including by the submission of any material (to the extent that such use is not licensed by these Terms);
    • hat you will not infringe the intellectual property rights of other subscribers to the Service, including by plagiarising or making other unauthorised use of treatments, scripts or other work that is shared by such subscribers via the Service (“Subscriber Material”);
    • that you will not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Service;
    • that you will not use the Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
    • that you will not collect or harvest any information or data from the Service or our systems or attempt to decipher any transmissions to or from the servers running the Service.

How we use your data

  • Personal data. We only use personal data we collect through your use of the Service in the ways set out in our Privacy Notice which you can access here: https://centerframe.club/legal 
  • Technical data. By using the Website or any element of the Service, you agree to us collecting and using technical information about the devices on which you use the Service and related software, hardware and peripherals, in order to improve our products and to provide the Service to you.

Our responsibility for loss or damage suffered by you

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

Liabilities for which we accept responsibility

  • We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill. However, we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these Terms, both we and you knew it might happen.
  • We are responsible for damage to your property in certain situations. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us. You can find the minimum system requirements for the Website at[https://help.centerframe.com/knowledge/technical-requirements].

Liabilities for which we do NOT accept responsibility

  • We are not responsible for business losses. If you use the Service for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • We are not responsible for other websites you link to. The Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content, or their privacy policies (if any). You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
  • We are not responsible for events outside our control. If our provision of the Service or support for the Website is prevented or delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your subscription with us and receive a refund for the unexpired portion of any month for which you have pre-paid the monthly subscription fees.
  • We are not responsible for the actions of other subscribers. We will not be liable for the actions of other CenterFrame subscribers. CenterFrame has discretion to remove from the platform any subscriber who does not comply with the Acceptable Use Policy, or with these Terms, but CenterFrame is not responsible for resolving disagreements between subscribers. It is the responsibility of all individual subscribers to satisfy themselves about the status and good faith of other subscribers before sharing your own Subscriber Material via the Service. For clarity, YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER SUBSCRIBERS AND YOU ACKNOWLEDGE THAT CENTERFRAME HAS NO OBLIGATION TO CONDUCT BACKGROUND CHECKS ON OTHER SUBSCRIBERS, OR TO MAKE ENQUIRIES AS TO THEIR BONA FIDES OR CONDUCT.
  • We are not responsible for backing up the content and data that you use with the Service. CenterFrame is not a storage or backup service, and is not responsible to you for backing up the content and data that you submit. We recommend that you back up any content and data used in connection with the Service, to protect yourself in case of problems with the Service.

Liabilities for which you accept responsibility

  • You are responsible for using the Service in a prudent and reasonable manner. The Service is provided for general information purposes only, and has not been developed to meet your individual requirements. Please also be aware that internet transmissions are never completely private or secure and that any message or information you send using the Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted. We recommend that you check the facilities and functions of the Service (as described in the Documentation) to ensure that it meets your requirements, and that you exercise caution, judgement and common-sense when using the Service, and in particular when sharing Subscriber Materials or other information or material in which you have intellectual property rights.

Changes

  • Changes to these Terms. We may need to change these Terms to reflect changes in law or best practice, or to deal with additional features which we introduce. We will give you at least 7 days’ notice of any change by sending you an email with details of the change or notifying you of a change when you next access the Website. If you do not accept the changes that we have notified, you will not be permitted to continue to use the Service and you may apply for a refund of the unexpired portion of any pre-paid monthly subscription fees, which will reflect the period the Service has been available to you prior to cancellation.
  • Changes to the Service (including updates to the Website). From time to time we may automatically update the Website, or change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues.

Intellectual property rights

  • Ownership of intellectual property rights in the Website, the Documentation and the Service. All intellectual property rights in the Website, the Documentation and the Service generally, throughout the world, belong to us (or our licensors) and all such rights are licensed (not sold) to you, subject to your compliance with these Terms. Except as expressly stated in these Terms, you are not granted any rights to, under or in, any such intellectual property rights, or any other rights or licences in respect of the Website, the Documentation and the Service. Without limiting the foregoing, you have no right or licence to use the CenterFrame name, logo or other trade or service mark, without the express written permission of CenterFrame.
  • No transfer of Intellectual Property Rights to you. You have no intellectual property rights in or to the Website, the Documentation or any other aspect of the Service, other than the right to use them in accordance with these Terms.
  • Ownership of intellectual property rights in Subscriber Material.You warrant that you own all intellectual property rights in any Subscriber Material that you upload or otherwise make available via the Service. You grant CenterFrame a worldwide, perpetual, irrevocable and royalty-free licence to store such Subscriber Material within the Service and to make it available for consideration by other subscribers within the Service. You agree to defend, indemnify and hold harmless CenterFrame against any claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with your use of the Service, including any claim asserting that displaying Subscriber Material as provided for in these Terms amounts to an infringement of the intellectual property rights of any third party.
  • Waiver of rights in Feedback. If you provide comments or feedback on Subscriber Material made available for consideration by other subscribers (“Feedback”), you unconditionally and irrevocably waive all moral rights in such Feedback (including without limitation all rights to be identified as the author) to which you may now or at any future time be entitled under the Copyright, Designs and Patents Act 1988 as amended from time to time, and under all similar legislation from time to time in force anywhere in the world. By submitting Feedback, you grant to other subscribers a worldwide, perpetual, irrevocable and royalty-free licence to use such Feedback in any manner, without any acknowledgement to you and without any entitlement to a licence fee, royalty or other stake in the relevant Subscriber Material or work based on it.

General

  • You may not transfer the Service to someone else. These Terms give you the right personally to use the Service as set out above. You may not transfer the Service (or your rights and obligations under these Terms) to someone else, whether for money, for anything else, or for free.
  • We may transfer our agreement with you to someone else. We may transfer our rights and obligations under these Terms to another organisation. We will tell you in writing if this happens and we will ensure that the transfer will not affect your rights under our contract with you.
  • No rights for third parties. These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 for a third party to enforce any term of our contract with you
  • If a court finds part of this contract illegal, the rest will continue in force. Each paragraph of these Terms operates separately from the others. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
  • Even if we delay in enforcing this contract, we can still enforce it later. Even if we delay in enforcing our contract with you, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your non-compliance with them, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
  • Which laws apply to this contract and where you may bring legal proceedings. These Terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
  • Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact an alternative dispute resolution provider we use.

Contact arrangements

  • How you can communicate with us. If you think that the Service is faulty or misdescribed, or wish to contact us for any other reason, please contact our customer service team via our support pages or alternatively get in touch via email at [email protected].
  • How we will communicate with you. If we have to contact you individually, we will do so by email, by or by pre-paid post, using the relevant details that you have most recently provided via the Website. We may also post general updates about the Terms or the Service on the Website.